Reservation Policies
All reservation fees are nonrefundable unless Layla’s Bunnyville cancels your visit due to weather or other unforeseen circumstances.
You must prepay for your tickets, or your reservation will not be confirmed.
Children under 10 years old must be accompanied by a parent or guardian inside the petting zoo. The accompanying adult must also purchase a ticket to enter.
Please check in 5–10 minutes early for your reserved session. If you arrive late, your time cannot be extended or pushed back (for example, if your reservation is from 4:00–4:10 PM and you arrive at 4:02, your session will still end at 4:10) to ensure fairness for other reservations and walk-ins.
For questions about your reservation or assistance with rescheduling, please contact us at laylasbunnyville@gmail.com.
Age Restriction Policy
To help protect our animals and ensure a calm, safe environment for everyone:
Children under 10 years old must be accompanied by a parent or guardian inside the petting zoo. The accompanying adult must also purchase a ticket to enter.
Children under 10 years old are not allowed to hold or pick up the bunnies.
This policy helps prevent accidental harm to both young children and our bunnies, while maintaining a gentle and positive experience for all visitors. We appreciate your understanding and cooperation.
We want every guest—and every bunny—to have a safe, calm, and enjoyable visit. Please follow these guidelines while inside the bunny area:
Be gentle.
Bunnies have very delicate bones. Never pick them up unless a staff member gives permission. Do not lay them upside down on their backs.
Pet softly on their back or head only.
Avoid touching their face, ears, or feet, as that can frighten them.
Do not feed them snacks.
Our bunnies have special diets designed to keep their stomachs healthy.
No chasing or loud noises.
Bunnies startle easily. Move slowly and speak quietly so they feel comfortable.
Remember, bunnies have teeth.
They don’t mean to bite, but if they become scared, they might nibble to protect themselves.
If a bunny hops away, let them go.
It means they need a short break—just like we all do sometimes.
If we believe a guest is mistreating the bunnies or safety policies, we will remove them from the enclosure, no refunds.
No outside pets
Including but not limited to: dogs, cats, and bunnies. They may not enter the cafe or the petting zoo enclosure for the safety of the bunnies.